Our Pay for Performance Plan has long been admired within the residential cleaning industry and enables Two Maids & A Mop to separate itself by something other than price.
The Pay for Performance plan is a unique selling proposition introduced more than 15 years ago by our founder. Seeing the need for employee empowerment and retention, he was desperate to create an ownership mentality in his employees. Utilizing this innovative compensation plan, customer satisfaction became directly aligned with employee pay, resulting in a significant reduction in employee turnover and a huge increase in employee morale.
What makes the Pay for Performance Plan so great and how does it work?
It’s simple! Customers rate their level of satisfaction on a scale from 1-10. This rating alone directly determines the compensation level paid to the two-member team responsible for cleaning the rated home. With Customer feedback as the primary factor determining your employee’s compensation, educated customers are assured and employees are self-policed and empowered.
The Pay for Performance Plan has received national recognition from the industry and major publications such as Inc. Magazine and CNN Money for its cutting-edge approach to employee motivation. By franchising, you will have access to this plan and will be able to leverage its internal and external benefits on the first day of operation.